Agency services×マックスコム - List of Manufacturers, Suppliers, Companies and Products

Agency services Product List

1~3 item / All 3 items

Displayed results

[Model Case] CRM Implementation - Nighttime/Early Morning, Weekends and Holidays, Outside Business Hours

Available for use from just one call on necessary days and time slots! It can reduce costs, expand sales, and lighten the workload.

Our company provides CRM (Call Center) services. We address challenges faced by customers such as "phone support outside of business hours is handled by employees on a rotating basis, leading to increased costs and workload," and "we want to prevent missed calls when we run large media advertisements or during campaign periods when call volume increases." We handle various inquiries, provide responses based on Q&A, collect callback contact information, conduct needs assessments, manage response history, and provide business reports. Our service can be tailored to your needs, offering phone answering services at low prices for specific days and time slots, including nights, early mornings, weekends, and holidays, starting from just one call. [Services Offered] ■ Handling various inquiries ■ Responses based on Q&A ■ Collecting callback contact information and needs assessment ■ Managing response history and business reports *For more details, please refer to the PDF document or feel free to contact us.

  • others

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration

[Model Case] CRM Implementation - During Holidays such as Year-End and New Year, Outside Business Hours

Cost reduction, sales expansion, and quality improvement! You can choose the number of days and time slots according to your needs.

Our company provides CRM (Call Center) services. "During long holidays, the number of customers using online shopping increases, so we want to establish a solid phone support system to boost sales," and "We are using another company's call center service, but we are struggling because they do not handle calls during holidays like New Year's and Obon," are some of the challenges our customers face that we aim to resolve. We will handle various inquiries, provide answers based on Q&A, manage reservation bookings, take messages for callbacks, and conduct needs assessments. Our service allows you to choose the number of days and time slots according to your needs, contributing to cost reduction, sales expansion, and quality improvement without incurring unnecessary costs. [Services Offered] ■ Various inquiry responses ■ Answers based on Q&A ■ Reservation booking management ■ Callback contact and needs assessment, etc. *For more details, please refer to the PDF document or feel free to contact us.

  • others

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration

[Model Case] CRM Implementation - Consolidation of Store Representative Phone Calls into Call Center Operations

Staff allocation tailored to busy periods and call volume! Response rates can significantly increase, and customer satisfaction can also improve.

Our company offers a "CRM (Call Center)" service. "We often receive complaints due to a decrease in response rates because we cannot answer calls while serving customers." "We want to improve the decline in service quality and the loss of business opportunities caused by having to keep customers waiting while we handle phone calls." We will solve these challenges faced by our customers. By utilizing a telephone answering service (call center), the burden of phone handling is eliminated, allowing for focused customer service, which can lead to increased customer satisfaction and sales growth. Additionally, by standardizing business flows, manuals, knowledge management, and training systems, we can eliminate variations in phone handling skills and quality, thereby improving customer satisfaction. [Business Overview] ■ Scale - Available for consultation regarding weekday, peak hours only, regular holiday and nighttime support, 24-hour support, etc. ■ Services Provided: Various inquiry responses *For more details, please refer to the PDF document or feel free to contact us.

  • others

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration